Save Time Analysing Customer Feedback with GroHawk Insights

Feedback Word Map

 

 

 

 

 

Too Busy with the Day Job?

It should not be your job to trawl through pages of complex reports and dashboards. With GroHawk Insights, actionable insights will literally… jump out at you in real time.

Feedback Word Map

Are your execs busy with the day job?

It should not be their job to trawl through pages of complex reports and dashboards. With GroHawk Insights, actionable insights will literally… jump out at you in real time.

Don’t let free text feedback go to waste!

GroHawk Insights analyses free text from billions of feedback responses in seconds. Our proprietary AI technology identifies sentiments relating to business functions helping you implement smarter actions around what actually matters.
Amazing Service Feedback
Amazing Service Feedback

Don’t let free text feedback go to waste!

GroHawk Insights analyses free text from billions of feedback responses in seconds. Our proprietary AI technology identifies sentiments relating to business functions helping you implement smarter actions around what actually matters.
Collecting Feedback

  

 

 

 

Translate free text feedback into actionable insights

Many enterprises are struggling with big data! Large amounts of unstructured, free form text that is virtually impossible to analyse manually at scale. With GroHawk Insights, we take that data, feed it through our AI engine and deliver meaningful, actionable insights about what your customers are trying to tell you…
Collecting Feedback

Translate free text feedback into actionable insights

Many enterprises are struggling with big data! Large amounts of unstructured, free form text that is virtually impossible to analyse manually at scale. With GroHawk Insights, we take that data, feed it through our AI engine and deliver meaningful, actionable insights about what your customers are trying to tell you…

 

Identify strengths and areas for improvement in real time

Our sophisticated machine learning algorithms will help you to discover themes across your business. From new trends and exciting responses to bringing your attention to potential areas of concern, GroHawk Insights will allow you to be one step ahead at all times.
Service Quality
Service Quality

Identify strengths and areas for improvement in real time

Our sophisticated machine learning algorithms will help you to discover themes across your business. From new trends and exciting responses to bringing your attention to potential areas of concern, GroHawk Insights will allow you to be one step ahead at all times.
GroHawk Insights

  

 

Automatically understand what’s leading to sub-par scores

GroHawk’s sophisticated algorithms will spot trends and patterns between the questions you ask and the scores you receive. So now, you will know instantly which key areas are having the biggest impact on overall experience. 
GroHawk Insights

Automatically understand what’s leading to sub-par scores

GroHawk’s sophisticated algorithms will spot trends and patterns between the questions you ask and the scores you receive. So now, you will know instantly which key areas are having the biggest impact on overall experience. 

 

 

Spend your time improving what matters!

It’s the Pareto Law. You will instantly be alerted to the 20% of key areas where if improvements are made will lead to the 80% of growth in engagement levels… 
NPS Review analysis
NPS Review analysis

Spend your time improving what matters!

It’s the Pareto Law. You will instantly be alerted to the 20% of key areas where if improvements are made will lead to the 80% of growth in engagement levels…