Are your customers...

GroHawk uses NPS, CSAT & CES to help you identify how
your customers are feeling right now about your brand.

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Get back to work confidently with our free covid-19 solutions​

Are your employees and customers ready to get back to business with you? What changes would they like to see?​ Need a tool to gather customer details for Track & Trace? ​

Employee Pulse Checker

Survey your employees and identify their sentiments on your measures as they return to work.

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Customer Confidence Check

Speak to your customers and understand their concerns as they begin to shop with you again.

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Hospitality Track & Trace

Ensure you're compliant with government guidelines by collecting customer details as you reopen your business.

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Industry tailored surveys

GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals.

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Customisable surveys

Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering.

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Flexible dashboards and analytics

Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.

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Gather customer feedback – in real time

Our customisable surveys allow you to discover the sentiment of each of your customers painlessly. Are your customers engaged or not quite?


Communicate directly with your clients

Detect hidden issues

Opportunity to engender loyalty

Automatically funnel positive sentiments to review sites

In-between relationship management

Prevent churn and drive referrals

Get started with your personalised demo Get started with your personalised demo

Get started with your personalised demo

Request a demo

£27 / mo
  • Unlimited surveys and responses
  • 100 complimentary monthly SMS surveys
  • Social Sharing Suite (Facebook, Twitter and WhatsApp)
  • Up to 3 users
  • 1 Location

  • See full breakdown →
Choose This Plan
£77 / mo
  • Unlimited surveys and responses
  • 300 complimentary monthly SMS surveys
  • GroHawk Testimonial Widget
  • Review site sharing
  • Up to 5 users
  • 1 Location
  • See full breakdown →
Choose This Plan

Feedback, but smarter!

Find out if your customers are 😃 or 😡!


GroHawk GroHawk

Here's some of our feedback, what's yours?

Ready to ramp up your customer experience?

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