Measure your customer experience by automatically calculating your Net Promoter Score across your business..

Ever wondered what your customers really think?

GroHawk is a free customer engagement platform that allows you to hear what your customers are saying and react immediately, so that you can drive engagement and create loyal, raving customers.
With GroHawk, everything is simple, easy and automated. Knowing what your customers think of you has never been easier.

Ever wondered what your customers really think?

GroHawk is a free customer engagement platform that allows you to hear what your customers are saying and react immediately, so that you can drive engagement and create loyal, raving customers.
With GroHawk, everything is simple, easy and automated. Knowing what your customers think of you has never been easier.

 

 

Instantly receive live feedback from your clients straight to your mobile device, no matter where in the world you are!

Check out some of the awesome features cooked into GroHawk!

We believe that listening to all of your customers at once should be every bit as easy as listening to one. With GroHawk’s automated feedback tool, you can reach all of your customers just at the click of a button.

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Communicate directly with your clients

We know it can become very difficult for management to connect with their clients. GroHawk will bring you closer to your customers, allowing you to hear first hand what your clients have to say about you.

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Detect Hidden Issues

GroHawk increases retention rates by identifying hidden issues in your offering. Certain issues can be tricky to detect with traditional feedback methods and can lead to rapid decreases in retention rates if not handled appropriately.

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Opportunity to engender loyalty

Implementing a system which provides your clients with a true voice shows them that you really care about their feedback and what they have to say. Such recognition allows them to build rapport and a deeper relationship with your business, in turn driving loyalty.

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Reputation Management

Timely feedback that leads to better customer services allows your brand to keep a positive image in the market. The constant evolution of product and services gives your brand a better reputation in the eyes of the customers.

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Connect with your clients when it matters

Using GroHawk allows you to capture client sentiment when it matters – immediately after their transaction with your business and by the means they prefer. This ensures any feedback left is accurate as of the customer experience received. Allowing the business to act and rectify the situation in a timely manner or go in and request a referral or testimonial in the case of positive feedback.

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Automatically funnel positive sentiments to review sites

GroHawk allows you to automatically funnel positive sentiments left through to all major directory and review sites. GroHawk’s unique widget allows you to seamlessly publish these comments onto your business website also.

Join 1000s of businesses who are gathering business growth insights using NPS…

GroHawk’s automated customer feedback technology lets you measure the satisfaction of your customers. By keeping track of your customer’s happiness, you can see if what you’re doing is getting results or having a negative impact. In the case of an unhappy customer, we’ll immediately notify you so that you can proactively address their concerns. Soon, your most at-risk customers will become some of your most loyal fans.

#DidYouKnow High Scoring Net Promoter companies grow on average 2x faster than their competitors. Outgrow your competition by ensuring they have an experience too compelling not to recommend! 

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GroHawk connects entrepreneurs with their customers all across the world

GroHawk for Our Globe

GroHawk for non-profits offers qualified organisations an annual standard plan subscription for free!*
GroHawk wants to support people across the world who are doing amazing things and so, to celebrate all the hard work that goes on, GroHawk provides special pricing for all qualified non-profit organisations. In order to be considered for special pricing, please reach out to our team.

*SMS usage applies

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