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State of the Art Student Feedback System for Educational Institutes

Achieve the targeted academic improvements at your educational institute by gathering students’ feedback online.

We take pride in offering one of the best student response systems to capture the proficiency of teachers, professors, and lecturers to improve teaching effectiveness.

We help you locate the root cause, leaving students confused thereby improving the quality of education.

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Features of Student Feedback System

A student feedback survey is a great way to acquire unbiased feedback from students.

Take a leap to transform and transform the academic experience you provide to students at your institute using intuitive student feedback system.

The gathered data will serve as an uncharted treasure for the faculty and administrators to opt for the best decisions to improve student satisfaction.

Industry Tailored Surveys

GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals.

Customisable Surveys

Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering.

Flexible reporting and Analytics

Multiple report types can be generated in the system for accurate analysis and better understanding the behavior of the students.

Instant Alert via E-mail and SMS

Our system will automatically send an automated email and SMS to designated members of the management team whenever a significant action occurs.

Encryption and Backup

All the  data (students & teachers) stored on our system is fully encrypted to protect confidentiality. All data is backed up routinely on secure servers.

Seamless Social Media Integration

GroHawk is paired with all major social media networks allowing students to amplify their positive experiences at the press of a button, when it matters most.

Benefits of Using GroHawk Student Response System

Communicate directly with your Students

We know it can become very difficult for management to connect with their students. GroHawk will bring you closer to your students, allowing you to hear firsthand what your students have to say about you.

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Detect Hidden Issues

GroHawk increases retention rates by identifying hidden issues in your student care. Certain issues can be tricky to detect with traditional feedback methods and can lead to rapid decreases in retention rates if not handled.

Opportunity to Engender Loyalty

Implementing a system which provides your studentss with a true voice shows them that you really care about their feedback and what they have to say. Such recognition allows them to build rapport and a deeper relationship with your business, in turn driving loyalty.

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Reputation Management

Timely feedback that leads to better student services allows your brand to keep a positive image in the market. The constant evolution of product and services gives your brand a better reputation in the eyes of the customers.

Automatically Funnel Positive Sentiments to Review Sites

GroHawk allows you to automatically funnel positive sentiments through to all major directory and review sites. GroHawk’s unique widget allows you to seamlessly publish these comments onto your business website also.

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Connect with your Students when it matters and how they want it

Using GroHawk allows you to capture student sentiment when it matters – immediately after their transaction with your business and by the means they prefer. This ensures any feedback left is accurate as of the experience received. This allows the business to act and rectify the situation in a timely manner (in the case of negative feedback) or go in and request a referral or testimonial in the case of positive feedback.

Flexible Reporting Anytime Anywhere

Just as you would expect to monitor your business’ financial reporting, our flexible reporting system enables you to report on your students’ sentiments how and when you want to.

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In-between Relationship Management

Our tailored built email automation systems ensure we keep you at the forefront of your students’s mind in-between visits. Our email campaigns are architected by leading expriential psychologists ensuring each correspondence has maximum impact.

Accountability

Our audit log enables you to keep track of all responses left and actions taken by your staff members, allowing you to keep track of all responses and ensure they are being handled appropriately.

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Ready To Ramp Up Your Customer Experience?

GroHawk is more than just software – with our Customer Experience Platform, you get a playbook for Customer Experience success!