Getting Started

Account

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Rights

Rules & Abuse

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Fine Print

Privacy Policy

The basics

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Security

Compliance

ACCOUNT

1. Eligibility

In order to use GroHawk, you must:

1.   be at least eighteen (18) years old and able to enter into contracts;

2.   complete the registration process;

3.   agree to the Terms; and

4.   provide true, complete, and up to date contact information.

By using GroHawk, you represent and warrant that you meet all the requirements listed above, and that you won’t use GroHawk in a way that violates any laws or regulations. (Representing and warranting is like making a legally enforceable promise.) GroHawk may refuse service, close accounts of any users, and change eligibility requirements at any time.

2. Term

The Term begins when you sign up for GroHawk and continues as long as you use the Service. Clicking the button and entering your username means that you’ve officially “signed” the Terms. If you sign up for GroHawk on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.

3. Closing Your Account

You or GroHawk may terminate this Agreement at any time and for any reason by giving Notice to the other party. We may suspend our Service to you at any time, with or without cause. If we terminate your account without cause, we’ll refund a prorated portion of your monthly prepayment or reimburse you for unused SMS Credits. We won’t refund or reimburse you if there’s cause, like a violation of these Terms or our Acceptable Use Policy. Once terminated, we may permanently delete your account and all the data associated with it, including your Surveys from our Website. If you don’t log in to your account for 12 or more months, we may treat your account as “inactive” and permanently delete the account and all the data associated with it.

4. Changes

We may change any of the Terms by posting revised Terms of Use on our Website and/or by sending an email to the last email address you gave us. Unless you terminate your account within ten (10) days, the new Terms will be effective immediately and apply to any continued or new use of GroHawk. We may change the Website, the Service, or any features of the Service at any time.

5. Account and Password

You’re responsible for keeping your account name and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use. You’ll immediately notify us of any unauthorized use of your accounts. We’re not responsible for any losses due to stolen or hacked passwords. We don’t have access to your current password, and for security reasons, we may only reset your password.

6. Account Disputes

We don’t know the inner workings of your organization or the nature of your personal relationships, and we don’t arbitrate disputes over who owns an account. You won’t request access to or information about an account that’s not yours, and you’ll resolve any account-related disputes directly with the other party. We decide who owns an account based on the content of the emails in that account, and if multiple people or entities are identified in the content, then we’ll rely on the contact information listed for that account.