Understand new customer needs & requirements
Hear the concerns of your customers and find out from them directly what measures they would like you to take on your journey back to work.
survey customers instantly
implement measures to increase their confidence to return
Do customers feel comfortable that no staff or other customers are breaching distancing rules.
Learn whether customers noticed any signage or new instructions clearly.
Were customers happy with the level of hygiene carried out.
Did customers feel comfortable with measures, including frequency of staff washing hands and station availability for them to decontaminate also?