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4 Simple Ways NPS Helps Improve Profitability 1
4 Simple Ways NPS Helps Improve Profitability

Do you know how profitable your promoters are? Today’s connected world is offering amazing opportunities for all of us to grow. For any company, one of the key criteria for growth is relentless customer acquisition; for which they splurge on marketing, advertisements, discounts, loyalty programs, flash sales, celebrity endorsements…. it’s

4 Simple Ways NPS Helps Improve Profitability 2
10 Steps to Create a Great Customer Service Strategy

In the last blog piece, we comprehensively covered what customer service strategy is and why it is important for any business. Now the question is how do you start on building a customer service strategy? This can be a new domain for you, even if you happen to own a

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